Do not Tumble Dry.
Do not Machine Wash.
Do not Iron.
Do Not Bleach.
Professional Dry Clean.
Orders may be pending due to order verification and credit approval. Orders should arrive as specified above. Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
For more information please visit our Shipping & Handling page.
Katherine Walk will accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice. Katherine Walk has the right to deny refunds for a returned item that does not comply with this policy.
To receive your full refund to your original method of payment, your online return must be initiated within 15 days of the order shipment date. Personalized items cannot be returned.
For products purchased on our website, the original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse. You will receive a refund based on the original form of payment. Please allow up to 7 to 14 business days for the credit to post to your account.
For more information and on Exchange Policy please visit our Returns Policy page.
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