Shipping & Handling

Please Note

  • Weekends and holidays will not be considered as business days for order processing.
  • We recommend expedite shipping method for guaranteed delivery. We are unable to guarantee delivery timeframes.
  • Katherine Walk reserves the right to hold an order for suspected fraud and billing and shipping validation

Delivery Timeline

Orders may be pending due to order verification and credit approval. Orders should arrive as specified above. Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date.

For more information on delivery please see shipping and handling table above. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.

International Orders

Katherine Walk will offer international shipping through DHL. Please see below for more information.

Shipping Box Details

Most weight: 60oz and 4Ibs
Least weight: 45oz

Shipping box Length: 14, width 12.5, height 4.

How Does it all Work?

  • All international orders will be shipped through our courier DHL.
  • When you are ready to check out, you will be asked to enter your billing and shipping details.
  • Once the order is placed, Katherine Walk will ship your order through DHL in the United States.
  • All appropriate international documentations (such as import paperwork) will be added to your package and shipped to your final shipping address.
  • Please be aware that we don’t control any delayed delivery due to customs.

Holiday Season Shopping

Please be sure to place your order well in advance of any important events or holidays, to ensure on-time delivery. Please take note of any local bank holidays in your country that may prevent or delay delivery.

Shipping Charge

Shipping charges will depend on the location and shipping method chosen at checkout. The amount paid at checkout is fully inclusive of all shipping charges.

Do I Have to Pay any Separate Customs or Duty Charges?

The amount paid by you at checkout is fully inclusive of all duties, taxes, and customs clearance fees to the specified delivery address.

How Can I Track My Order?

You can view your order’s tracking ID by logging into My Account and viewing your specific order. If you checked out as a guest, you can check your FEDEX tracking ID in your order confirmation email.

To track your order, please click here.

How Can I Ship to a Different Country

To select a new shipping destination, select your preferred country name at checkout.