Katherine Walk will accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice. Katherine Walk has the right to deny refunds for a returned item that does not comply with this policy.
To receive your full refund to your original method of payment, your online return must be initiated within 15 days of the order shipment date. Personalized items cannot be returned.
For products purchased on our website, the original shipping charges and any shipping taxes are non-refundable. Please allow 2-3 business days to process your return once received at our warehouse. You will receive a refund based on the original form of payment. Please allow up to 7 to 14 business days for the credit to post to your account.
Please click here for Returns and follow the prompts to prepare your return. (Note: The cost of your return label will be subtracted from your refund).